Acceptable Use Policy

As a provider of Internet-related services, AccelCore Technologies Pte. Ltd. (“AccelCore”) offers its customers (also known as subscribers), and their users, the means to acquire and disseminate a wealth of public, private, commercial, and non-commercial information. AccelCore respects that the Internet provides a forum for free and open discussion and dissemination of information, however, when there are competing interests at issue, AccelCore reserves the right to take certain preventative or corrective actions. In order to protect these competing interests, AccelCore has developed an Acceptable Use Policy (“AUP”), which supplements and explains certain terms of each customer’s respective service agreement and is intended as a guide to the customer’s rights and obligations when utilizing AccelCore’s services. This AUP will be revised from time to time. A customer’s use of AccelCore’s services after changes to the AUP are posted on AccelCore’s website,, will constitute the customer’s acceptance of any new or additional terms of the AUP that result from those changes.

One important aspect of the Internet is that no one party owns or controls it. This fact accounts for much of the Internet’s openness and value, but it also places a high premium on the judgment and responsibility of those who use the Internet, both in the information they acquire and in the information they disseminate to others. When subscribers obtain information through the Internet, they must keep in mind that AccelCore cannot monitor, verify, warrant, or vouch for the accuracy and quality of the information that subscribers may acquire. For this reason, the subscriber must exercise his or her best judgment in relying on information obtained from the Internet, and also should be aware that some material posted to the Internet is sexually explicit or otherwise offensive.

Because AccelCore cannot monitor or censor the Internet, and will not attempt to do so, AccelCore cannot accept any responsibility for injury to its subscribers that results from inaccurate, unsuitable, offensive, or illegal Internet communications.

When subscribers disseminate information through the Internet, they also must keep in mind that AccelCore does not review, edit, censor, or take responsibility for any information its subscribers may create.

When users place information on the Internet, they have the same liability as other authors for copyright infringement, defamation, and other harmful speech. Also, because the information they create is carried over AccelCore’s network and may reach a large number of people, including both subscribers and nonsubscribers of AccelCore, subscribers’ postings to the Internet may affect other subscribers and may harm AccelCore’s goodwill, business reputation, and operations.

For these reasons, subscribers violate AccelCore’s policy and the service agreement when they, their customers, affiliates, or subsidiaries engage in the following prohibited activities:


– Sending unsolicited bulk and/or commercial messages over the Internet (known as “spamming”). It is not only harmful because of its negative impact on consumer attitudes toward AccelCore, but also because it can overload AccelCore’s network and disrupt service to other AccelCore’s subscribers. Also, maintaining an open SMTP relay is prohibited. When a complaint is received, AccelCore has the discretion to determine from all of the evidence whether the email recipients were from an “opt-in” email list.

Intellectual Property Violations

– Engaging in any activity that infringes or misappropriates the intellectual property rights of others, including copyrights, trademarks, service marks, trade secrets, software piracy, and patents held by individuals, corporations, or other entities. Also, engaging in activity that violates privacy, publicity, or other personal rights of others. AccelCore is required by law to remove or block access to customer content upon receipt of a proper notice of copyright infringement.

It is also AccelCore’s policy to terminate the privileges of customers who commit repeat violations of copyright laws:

Obscene Speech or Materials

– Using AccelCore’s network to advertise, transmit, store, post, display, or otherwise make available child pornography or obscene speech or material. AccelCore is required by law to notify law enforcement agencies when it becomes aware of the presence of child pornography on or being transmitted through AccelCore’s network.

Defamatory or Abusive Language

– Using AccelCore’s network as a means to transmit or post defamatory, harassing, abusive, or threatening language.

Forging of Headers

– Forging or misrepresenting message headers, whether in whole or in part, to mask the originator of the message.

Illegal or Unauthorized Access to Other Computers or Networks

– Accessing illegally or without authorization computers, accounts, or networks belonging to another party, or attempting to penetrate security measures of another individual’s system (often known as “hacking”). Also, any activity that might be used as a precursor to an attempted system penetration (i.e. port scan, stealth scan, or other information gathering activity).

Distribution of Internet Viruses, Worms, Trojan Horses, or Other Destructive Activities

– Distributing information regarding the creation of and sending Internet viruses, worms, Trojan horses, pinging, flooding, mailbombing, or denial of service attacks. Also, activities that disrupt the use of or interfere with the ability of others to effectively use the network or any connected network, system, service, or equipment.

Facilitating a Violation of this AUP

– Advertising, transmitting, or otherwise making available any software, program, product, or service that is designed to violate this AUP, which includes the facilitation of the means to spam, initiation of pinging, flooding, mailbombing, denial of service attacks, and piracy of software.

As we have pointed out, the responsibility for avoiding the harmful activities just described rests primarily with the subscriber. AccelCore will not, as an ordinary practice, monitor the communications of its subscribers to ensure that they comply with AccelCore policy or applicable law. When AccelCore becomes aware of harmful activities, however, it may take any action to stop the harmful activity, including but not limited to, removing information, shutting down a web site, implementing screening software designed to block offending transmissions, denying access to the Internet, or take any other action it deems appropriate.

AccelCore also is concerned with the privacy of on-line communications and websites. In general, the Internet is neither more nor less secure than other means of communication, including mail, facsimile, and voice telephone service, all of which can be intercepted and otherwise compromised. As a matter of prudence, however, AccelCore urges its subscribers to assume that all of their on-line communications are insecure. AccelCore cannot take any responsibility for the security of information transmitted over AccelCore’s facilities. AccelCore will not intentionally monitor private electronic mail messages sent or received by its subscribers unless required to do so by law, governmental authority, or when public safety is at stake. AccelCore may, however, monitor its service electronically to determine that its facilities are operating satisfactorily. Also, AccelCore may disclose information, including but not limited to, information concerning a subscriber, a transmission made using our network, or a web site, in order to comply with a court order, subpoena, summons, discovery request, warrant, statute, regulation, or governmental request. AccelCore assumes no obligation to inform the subscriber that subscriber information has been provided and in some cases may be prohibited by law from giving such notice. Finally, AccelCore may disclose subscriber information or information transmitted over its network where necessary to protect AccelCore and others from harm, or where such disclosure is necessary to the proper operation of the system.

A subscriber’s failure to comply with those laws will violate AccelCore’s policy and the subscriber’s account will be terminated without any notice.

Additionally, subscribers are responsible for backing up thier own data, AccelCore will not be held liable in any events of data loss.

A minimum subscription term may be applicable and must be served before a account termination can be requested. If in circumstances and account was terminated within the minimum subscription period, no payment will be refunded.

For account termination, an advanced notice of thirty (30) days must be given before the account can be terminated.

We hope this AUP will be helpful in clarifying the obligations of Internet users, including AccelCore and its subscribers, as responsible members of the Internet. Any complaints about a subscriber’s violation of this AUP should be sent to [email protected].

© AccelCore Technologies Pte. Ltd. Updated on December 2017. All Rights Reserved.